Spa Shipping Page
Included in Spa Price: Curb Side Delivery 48 States
Spas are to be unloaded and delivered to customer's curbside location or
garage only accessible. Standard 48 or 51 foot over-the-road air ride
logistic van.
1. Driveway or garage (if accessible) placement.. The delivery
area must be accessible to a tractor trailer truck (dimensions 80ft. in length
with a minimum of 13.6ft. in clearance. Delivery areas not accessible by tractor
trailer will be subject to additional changes up to $300.
Back Yard Delivery EST $750 Option "Not in all areas" Paid
direct to shipping company
- Residence must be accessible to standard 48 or 51 foot over-the-road air
ride logistic van.
- Delivery area must be free from obstructions (fence, shrubs, trees, etc.)
that would interfere with the delivery path.
- The path the delivery crew will take from the truck to the backyard placement
area must be relatively level (no steep inclines).
- Spa will be placed horizontally one time not to exceed 30 inches off the
ground.
- Carrier will not be responsible for rigging, fence, gate, or door removal.
- Carrier will not be responsible for hook-up of spa.
- Attempted delivery charge of $75 will apply.
- Includes three (3) men - 1 hour Deliveries exceeding 1 hour will be billed
@$112.50/hour with a 1 hour minimum.
- Site survey may be performed for $50.
- Rates based on deliveries between 8:00 am. - 5:00 pm Monday through Friday,
weekends and holidays are excluded. Additional overtime charges will apply
for service requested beyond the above stated hours and any time weekends
subject to service provider's availability.
Shipping time:
In stock spas (must call to order) are delivered around 14days depending on
shipping lactation. Our custom spas take 4 weeks in production and
the shipping is 1 week. Usually the spa is to your door within 4-5 weeks. After
each spa is shipped out, we will contact you via email with the PRO # to track
your shipment and the Phone # to call the shipping company.
 Step
I : Delivery Success
After ordering a spa poolwarehouse
customer service will call you when your spa ships out. Customer service will
tell you your PRO #(tracking) and the transportations company name and phone
#1-800-443-0940.. The customer will call the transportation company
arranging time and date of delivery of your spa to your house or business.
Calling your local transportation office helps to coordinate the shipment and
makes a smooth delivery. The delivery
company will call you a few days prior to delivery to schedule a delivery appointment.
Step II. Receiving your Spa:
The
delivery company is responsible for unloading the spa. The delivery company
cannot install your spa. It is the spa owner's responsibility to wire and install
the spa. Only the person
who ordered the spa will need to be present at this time. All
spas come factory direct: Spas are packaged for commercial shipping and are
seldom damaged. Any damages will be notated on the bill of lading before
the shipper leaves. The bill of lading is the same form you must sign before
the shipper leaves.
All spas are new or made just for you. In
stock spas are spas made for fast sales and stored in the manufacture's warehouse;
stock is limited and sell fast. Benefits of buying from Pool Warehouse
factory direct: lowest price guarantee, custom options, a new spa (spas have
not been sitting on show room floors for months or years).
Note to customer: Pool Warehouse Spas are
all equipped with 2 speed pumps (energy efficient) and are controlled
thermally to maintain constant water temperature. Our spas do not run constantly
wasting energy and we have real heaters in all our spas. Please review top links
and read the online manuals. They are there to acquaint you with our spas and
help in selection.
Ordering Restrictions:
No cancellations can be accepted after the spa has shipped from the manufacturer.
Once order is shipped and delivered the customer is responsible for any and
all freight charges should it be necessary to return the spa to the manufacturer
with the exception of defects that are not repairable by the manufacturers Nationwide
service technicians.
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