TROUBLESHOOTING
NONE OF THE EQUIPMENT OPERATES
Main breaker is set at OFF. Set main breaker
to ON.
Sub-panel breaker is set at OFF. Set sub-panel
breaker to ON.
Equipment GFCI set at OFF. Set GFCI to ON.
Power switch set at OFF (if available). Set
power switch to ON.
Components not plugged in. Plug in components.
Power cord not plugged in. Plug in power cord.
Door interlock not aligned or equipment bay door open.
Align door interlock with magnet or close
door.
Overheat protection switch tripped. Allow unit
to cool down and restart by pushing any key.
NO, LOW, OR SURGING WATER FLOW
Air lock in plumbing system. "Bleed" the
system, see start-up procedure page 3.
Restricted flow. Insure that the water
shut-off valves are open and that suction fittings are not blocked by debris.
Dirty filter. Clean or replace filter.
Low water level. Increase water level to
recommended level.
LOW SPEED PUMP DOES NOT OPERATE
Overheat protection switch tripped. Allow unit
to cool down and restart by pushing any key.
Circulation pump power switch OFF (if available).
Set power switch to ON.
Pump not plugged in. Plug in the pump.
JETS OR BLOWER DOES NOT OPERATE
Overheat protection switch tripped. Allow unit
to cool down and restart by pushing any key.
Pump or Blower power switch OFF (if available).
Set power switch to ON.
Pump not plugged in. Plug in the pump.
Blower not plugged in. Plug in the blower.
THERAPY JETS INOPERATIVE
Overheat protection switch tripped. Allow unit
to cool down and restart by pushing any key.
Shut off valves are closed. Open shut off
valves.
Pump not plugged in. Plug in the pump.
Blower not plugged in. Plug in the blower.
Dirty filter. Clean or replace filter.
Jets not properly adjusted. Adjust jets
properly - or contact your local dealer.
Diverter valve not properly adjusted. Adjust
diverter valve properly - or contact your local dealer.
LIGHTS INOPERATIVE
Light bulb defective. Replace bulb - or
contact your local dealer.
Reflector fallen off. Replace reflector - or
contact your local dealer.
Light not plugged in. Plug in the light.
OZONATOR INOPERATIVE
Power switch is OFF. Set power switch to ON.
Power cord not plugged in. Plug in power cord.
Low water flow. Clean or replace filter - or
contact your dealer.
Ozone bulb defective. Contact your local
dealer.
WATER LEAKS
Spa overfilled. Adjust spa water level.
Too many people in spa. Adjust spa water
level.
Drain valve left open. Shut off drain valve.
Couplings or unions loose. Tighten or contact
your local dealer.
Incorrect water chemistry. Contact your local
dealer.
Pump seal leaking. Contact your local dealer.
Plumbing / connections leaking. Contact your
local dealer.
Water leaking from spa side control. Contact
your local dealer.
Water in air blower plumbing. Contact your
local dealer.
NO HEAT
Temperature not set correctly. Adjust setting.
Overheat protection switch tripped. Allow unit
to cool down and restart by pushing any key.
System in wrong mode, check if air blower circuit is on.
Refer Heater Operation Section.
No power to heater. Reset breaker at service
panel.
Low water flow. Clean or replace filter.
Improper water flow. Refer to NO, LOW, OR
SURGING WATER FLOW (above).
Spa cover not installed. Replace spa cover.
LOW HEAT
Inaccurate thermometer. Measure water
temperature with an accurate thermometer.
Insufficient heat time. Increase heating
periods on timer operation.
Temperature not set correctly. Adjust
thermostat setting.
Spa cover not installed. Replace spa cover.
Overheat protection switch tripped. Allow unit
to cool down and restart by pushing any key.
Temperature sensor not in drywell. Place
sensor in drywell - or contact your local dealer.
Improper water flow. Refer to NO, LOW, OR
SURGING WATER FLOW (above).
HIGH HEAT
Temperature sensor not in drywell. Place
sensor in drywell - or contact your local dealer.
Jets left running continually. Turn OFF jets.
Temperature set too high/maximum. Adjust
thermostat setting.
High air temperature. Remove spa cover.
GFCI TRIPS OCCASIONALLY
Lightning or Electrical storm, Power surge, Extremely humid conditions, or
Radio frequency interference. Reset GFCI.
NOTE: Assure that the GFCI is properly grounded and bonded.
GFCI TRIPS REPEATEDLY
Defective component. Contact your local
dealer.
