Pool Kit Questions

Pool Kit Questions

What’s Included In My Swimming Pool Kit?

The most common pool kit questions, do all of your pool kits come with all the equipment needed for installation?  So to answer your question, YES! 🙂  All of our inground pool kits come with dig specs, a pool kit installation video, a detailed installation manual, all the equipment needed for installation, free curbside shipping and free liftgate service.  Pool Warehouse doesn’t sell “Economy” Pool Kits that are missing essential parts or come with sub standard equipment that will need to be upgraded later.  All of our in ground Pool Kits come standard with Premium Pool kit equipment and top of the line Hydra Swimming Pool Panels!  Swimming pools offer a lifetime of backyard fun so make sure to buy a pool kit that comes with all the right equipment and all the items necessary to get your swimming pool up and running.   At Pool Warehouse we even think of the little things, like rebar to stake in your swimming pool panels and sand for your filter, no need to stop and go get these items during construction, they come standard with all of our inground pool kits!

Swimming Pool Kit Equipment List – Steel or Polymer

  • Polymer Panels, Braces & Bolts
  • Turnbuckle A-Frame Braces, Steel Kits Only
  • Coping – Bullnose or Cantilever
  • Step – 8′ or 6′ 4 tread
  • Standard Skimmer
  • 25″ Sand Filter Included
  • 1.5 hp Pump
  • 6 Bags of Sand for your filter
  • Hydra Pool Liner – 20 mil
  • Rebar
  • Deluxe Blue Maintenance Pole
  • Swimming Pool Maintenance Kit
  • Swimming Pool Entry Handrail
  • Swimming Pool Ladder
  • Handrail & Ladder Anchors
  • 4 Escutcheons for Ladder & Handrail
  • 2 Main Drains
  • Rope Kit & Rope Eye

*These Items Are Deluxe Items & Come Standard With All Of Our Swimming Pool Kits. No Hidden Fees or Up Charges!

Pool Kit Questions – Does My Inground Pool Kit Come With A Swimming Pool Liner?

All of our inground swimming pool kits come with a custom made pool liner. Each liner is made from a pattern you’ve selected and is exclusively made for your swimming pool. Click swimming pool liners to view a complete listing of our patterns.

in ground swimming pool kit equipment

Pool Kit Questions – Shipping

How Is My Pool Kit Delivered?

Your Pool Kit will be ship promptly! Plus fast Shipping on all polymer & steel pool kits, no hidden fees of freight up charges. Your swimming pool kit will be delivered by a semi (18 wheel) truck.  Pool kits, depending on pool size and shape, are usually delivered on 3-4 standard 4×8 pallets plus your swimming pool step.  Due to the size and weight of the pool kits, they can only be shipped by truck or common carrier.

Any item purchased with your swimming pool kit will be delivered curbside along with your pool kit.  It is our goal to have your kit ship complete to avoid any extra shipping charges or delays.  At the discretion of the delivery company the truck driver may chose to deliver your order to a different location if restricted by neighborhood regulations or if location is rural and inaccessible by truck.

How Do I Get The Swimming Pool Kit Off The Truck, Who Is Responsible?

The customer is responsible for unloading the truck.  We want the customer to inspect all the items and make sure that the items are there and are not damaged.  You must inform the carrier before he leaves which items are damaged and if anything is missing.  All damaged items must be sent back with the shipper for a quick replacement of the damaged item.  The pallets are wrapped and are easily opened to remove box by box.  The driver is not responsible for unloading the truck.  He may help but is not required to, and whatever items he removes please look at them to.  If you have a couple of family members, neighbors, or friends to help unload it, of course it would make it easier.  Keep in mind that the pool kits ship factory direct and Pool Warehouse has little to no control of what happens when the items are being shipped.  Please look at all the items.

We Have Received Our Swimming Pool Kit & Have A Damaged Item

Recipient MUST check for shipping damage before signing the delivery ticket.  Recipient must report any missing and/or damaged items before the shipper leaves.   Report items on the bill of Lading and email [email protected].  All damaged items must be sent back with the shipper for a quick replacement of the damaged item.

Pool Kit Questions – Installation

Please call tech support (phone # is found in your installation kit) for installation questions and to help guide you through the building process from 9-5 eastern standard time Monday- Friday.  With over 26 years experience per tech they are worth their weight in gold.

Pool Kit And The (?) Is Not Working.

Everyone should have their pool excavated by a professional.  The electrical needs to wired by a licensed electrician.  All the other steps can be performed by the homeowner or a handy man.  Because Pool Warehouse swimming pool kits are sold factory direct, most pool dealers do not want to install the swimming pool kit with the equipment they do not sell, so deal with a local carpenter or contractor than with a pool dealer.  This is an average cost prices may be lower or higher in your area.

  • (Dig) Excavation = $600-$1200.
  • Hard or soft bottom concrete: Pool Crete $1000
  • Decking: Pavers: $700 Concrete deck: $1000 or as much as you can afford.
  • Electrical: Always hire a electrician to install your system and light.  $250-$450
  • Plumbing:   Do it yourself. Or handyman $300
  • Walls placement: Do it yourself.   Or handyman $500

Please send more information on your pool kits?  Pool Warehouse sells direct from the manufacturers.  All Information and brochures on the inground pool kits are online.  There is more information online than in any other source and brochures.  We offer online videos to guide the customer in viewing the process of installation of our pools, they are only intended to be viewed as guides.  Still have pool kit questions?  Please view our pool kit installation video. Upon purchasing one of our pool kits the customer will receive a complete video, manual and information sheet.

Pool Kit Questions – Personal Information

What Will Pool Warehouse Do With Your Information?

Privacy is not an issue, no mailing and selling of customer information on this site will be allowed. Providing a Secure site with encrypted orders for your protection (SSL 3.0, RC4 with 128 bit encryption (High); RSA with 512 bit exchange). The information provided will lock in a price for you and help us keep track in your process in ordering a swimming pool

Payments Banking: Checks, Wire and Money Orders- Credit cards: M/C, Visa, Discover, and Am/ex. All oversea purchases will be: wire transfer, Cashiers checks no exceptions.

More Swimming Pool Kit Questions

At any time if you have pool kit questions, would like to check on a shipping status, order tracking or just have a question please feel free to give us a call or send us an email.  Do note that our business hours are from 9:00 am eastern standard time to 6:00 pm eastern standard time.  During season we do receive a very high call volume so please make sure to leave a message if all lines are busy.  A customer service representative will make every effort to return your call within 24 hours at the absolute latest.

With over 15 years of online pool kit sales experience, selling to customer just like you, let the staff at Pool Warehouse help you make the right swimming pool kit choice for your back yard.

If you have pool kit questions at any time please feel free to give us a call at 1-800-515-1747 or send us an email, [email protected].

At Pool Warehouse, We Know Swimming Pools!

Pool Kit Questions