Pool Tables
Pool Table Policy
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14-DAY MONEY BACK
GUARANTEE |
We want you to be fully
satisfied with your billiards table from Pool Warehouse. If you are not
satisfied with your purchase, you may return the new product within 14-days
of delivery for a full refund of the purchase price, minus shipping,
handling, installation, or other charges.
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RETURN GUIDELINES
- Product must be returned in
good, like-new condition (no marks, tears, scratches, cues must be
un-chalked) in original package, and with the original invoice, parts, and
accessories to insure full credit.
- To receive a refund or
credit, your purchase must be returned with shipping and insurance
pre-prepaid in “new” condition, in original box and packaging. Any
variance from these conditions could result in delay or forfeiture of your
refund.
- Products that are returned
more than (14) days after receipt will not be refunded. Products returned
within this time frame that are damaged and not in sellable condition will
not received a full refund.
- Items that you receive
damaged due to shipping or that are defective due to factory fault will be
promptly exchanged. Please note that if you wish to exchange items that
are not defective or damaged, a processing fee, delivery charge, or
installation fee will apply.
- Refund on purchases made
with a credit card will only be credited to the same card.
- Product purchased by check
will be refunded two (2) weeks from date of deposit.
- There will be 25% restocking
fee. Any shipping, handling and installation costs will be deducted from
your refund*.
*All free shipping and installation offers will be voided for returned
orders and customer will be responsible for all charges.
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