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Customer Service

At any time if you have questions about your order, what like to check on shipping status or just have a question please feel free to give us a call at 1-800-515-1747 or send us an email,  Do note that our business hours are from 8:00 am eastern standard time to 5:00 pm eastern standard time.  During season we do receive a very high call volume so please make sure to leave a message if all lines are busy.  A customer service representative will make every effort to return your call within 24 hours at the absolute latest.

With over 15 years of online pool kit sales experience, selling to customer just like you, let the staff at Pool Warehouse help you make the right swimming pool kit choice for your back yard.  Our goal is to ensure that you purchase the perfect pool kit that will meet all of your family’s needs, from entertaining friends to watching the grand kids play in the pool we want you to enjoy your swimming pool for years to come.

At Pool Warehouse, We Know Swimming Pools!